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Customer Satisfaction
To understand client's terms and expectation
To never guess client's expectation
To fulfill and exceed customer expectation
To maintain good relationship with clients
Integrity
To preserve honesty
To trust each other
To better oneself
To keep out commitments to stakeholders
Positive thinking
To treat suggestion as ways to achieve excellence
To not blame others
To think outside the box
To respect other’s opinion
Team Work
To nurture employee total participation
To solve problems together
To achieve win-win solution
To be proactive and create synergy to achieve excellent result
Continuous Improvement
To build a learning culture
To share
To promote new ideas and creativity
To find a better solution
Excellence
To create do first thing right the first time
To achieve the right Quality
To be efficient
To Deliver on Time
To achieve healthy and safe working environment
To achieve high spirit and high morale
To exceed stakeholder’s expectation
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